Frequently Asked Questions

Is it necessary to have an account to shop for products on your site?

It is not necessary to have an account to shop and purchase products from our website. We recommend you to create an account for a personalized shopping experience.

How is the product Quality? is it Natural?

Yes, all of our product is 100% Natural. Your health is being our highest priority. This involves the physical examination of the herbs using the senses of sight, taste, smell, and touch. Our staff includes recognized experts in the field of Ayurvedic herb identification.

How do I place my order?

Step 1: Click on the category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order
and place your order successfully.

If you have any further questions, you can call our helpdesk at +918506927533 or chat with us using the Live chat at the bottom of your screen.

How do I know that my order is confirmed?

After placed order, you will receive an order confirmation on your registered mail and phone no.

Can I buy multiple products in single order?

Yes. Just add all the products you wish to buy into your shopping bag and then complete your order. This way you can save on any additional shipping charges.

If I have placed an order and want to change the shipping address, how can I do so?

You Can request a change in shipping address by sending us a message on our Whatsapp no. +918506927533

How does the delivery process work?

All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package’s tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company’s website.

How long will it take for my order to arrive after I make a payment?

Mostly the order is dispatched on the same day when the order placed and it will take around 4-7 working days to deliver on your location. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

How can I track the delivery of my order?

You will get SMS alerts when an order is processed and shipped, with the docket number and courier details. You can track your products by checking their status in the respective courier website.

How do I cancel my order? What should I know regarding order cancellation?

Any order can be canceled within an hour of placing it by sending us a message on our Whatsapp no.+918506927533

Do you have Cash on Delivery as a payment option?

Yes.COD is available but on limited Pincode.

What if I receive an incomplete, incorrect or damaged order?

While we try our best to fulfill your orders correctly and in the best manner possible, for any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.

What is your Online Return Policy?

We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way we would like to know. Please see our Returns and Refunds Policy.

Do you ship abroad/International?

Yes, we do ship in almost 28 abroad countries.

Storage Direction of Product?

Keep it in a cool and dry place away from moisture and sunlight. Store the contents in an Airtight Container after opening the Package.